Discover why customer service matters so much and how to offer first-class customer service in your small business.
Being a service provider can be an extremely rewarding career. You get to work with people you like and get to make a living on your own terms. However, being self-employed can also be challenging, particularly if you are short on customers. There are many ways you can increase your customer base as a virtual
In the present economy, the path to profitability can seem to be a long uphill struggle. As a business owner, you need to decide what you want to achieve, and take steps to ensure that these goals become a reality. In the 4th edition to this popular guide about paths to profitability, the authors discuss
If you are concerned about saving money, and about the planet we live on, now might be the best time to start looking at ways to make your company more green.
One of the biggest problems with digital books online is the lack of quality because it is so easy to publish online these days. Another is that many non-native speakers of English are trying to cash in on the ebook craze. This can mean the ebooks are either very wordy and formal or even artificial
In the second part of this series, we discussed what to say in reviews, and in the third part, what NOT to say in reviews, in order to maintain a decent market for information products and respect real writers and honest publishers who are trying to create the kinds of products and services that can really help others
In our last article, we discussed whether or not you were thinking of getting a new eReader this year. But perhaps you want a multipurpose device for all your digital content needs, from ebooks to newspapers, video and more? In that case, you will definitely want to check out this handy comparison guide before you
How to Outsource Your Web Marketing Tasks
One of the biggest strategic decisions any business has to make is whether to hire in-house or outsource. There are many departments that this choice applies to. Should your order takers be in house or in a call center? What about support? Fulfillment? Tech and IT?When should you outsource your work to an outside company
Most of us carefully plan our vacations to fit our paychecks. Somehow, though, in spite of all of our best intentions, vacations always seem to cost more than we expect. We go each time with a plan in hand, and each time, we come back wondering where all the money went. Budgeting for the big