One of the main things small businesses now have to consider online is not only their branding, but their online reputation. In these days of social media, one stray comment can mean the difference between success and failure. Fortunately, customer relations management, or CRM, and good customer service, have never been easier, thanks to all of the online tools available.
So if you want to start managing your online reputation, you might want to sign up for a FREE 30-day RatePoint trial for your business.
They offer email marketing, online customer surveys, and more.